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Home › AI Business Automation › AI Agents & AI Assistants

AI agents and assistants that work for your team, not instead of it

Assistants that answer customers from your approved content, qualify leads and prepare quotes, and agents that complete routine tasks with staff approval.

Custom Ai Chatbots

What Rocket provides

Rocket Advertising builds AI assistants and AI agents for South African businesses. An assistant answers questions on your website, email or portal using only information you approve. An agent goes a step further: it can look up an order, draft a quote, book an appointment or update your CRM, with a person approving anything that matters.

We start small, with one clear job, measure it, and then extend it as real conversations show what customers and staff need.

Who it's for

Businesses that answer the same questions every day, lose enquiries after hours, or spend hours preparing quotes and updating systems by hand.

Problems it solves

  • Customers wait hours for answers to simple questions.
  • Quotes take days because details are missing.
  • Staff copy information between email, spreadsheets and systems.
  • After-hours enquiries are lost to competitors.

What's included

  • Approved knowledge base built with you from your own content.
  • Website, portal or email assistant styled to your brand.
  • Lead qualification questions and handover rules.
  • Agent actions such as drafting quotes or bookings, with staff approval.
  • Conversation logs and a monthly improvement review.

Options

  • Answer-only assistant for FAQs and opening hours.
  • Sales assistant that guides customers to a quote.
  • Internal staff assistant for policies, prices and procedures.
  • Task agents connected to your CRM, quoting or booking system.

What you'll need to supply

  • Approved information: services, prices you are happy to share, policies.
  • Topics the assistant must never answer.
  • Access to the systems the agent will use.

How the process works

  1. A short call to understand how you work today and what must change.
  2. A written scope with what is included, what is not, timelines and price.
  3. Design and build in stages, with demos you can test as we go.
  4. Testing with your real data and your team, then training.
  5. Launch, a review after the first weeks, and ongoing support if you want it.

Data privacy and security

Business systems hold customer names, contact details, quotes and payments. We build with role-based logins, limited access, secure hosting, backups and audit logs, and we help you apply POPIA in practice. This is practical guidance, not legal advice.

Pricing

This is quoted after a short call, because every business works differently. Ready-made solutions are usually a once-off setup fee plus a monthly subscription; custom builds are a fixed-scope project quote. All prices exclude VAT.

AI Agents & Assistants

Quote on brief

  • Assistants that answer from your approved content
  • Lead qualification and quote preparation
  • Books appointments or drafts quotes for staff approval
  • Human handover and full conversation logs
Get a quote

AI Sales Assistant

Quote on brief

  • Answers from your approved prices, products and policies
  • Guides customers through a quote request
  • Hands over to your team
  • Setup fee plus monthly subscription
Get a quote

AI Business Automation

Quote on brief

  • Process mapping workshop
  • AI and workflow automation of repeat admin
  • Enquiry routing and follow-up
  • Humans kept in charge of decisions
Get a quote

Custom Business Software

Quote on brief

  • Quoting and estimating systems
  • Inventory and stock control
  • Production and job management
  • Built around the way you work
Get a quote

Custom WordPress Plugins & Themes

Quote on brief

  • Bespoke WordPress and WooCommerce plugins
  • Custom themes and Gutenberg blocks
  • Integrations with your systems
  • Version control and auto-updates
Get a quote

Web Apps, Portals & SaaS Platforms

Quote on brief

  • Customer and staff portals
  • Subscription platforms (SaaS)
  • Role-based logins and dashboards
  • PayFast billing and reporting
Get a quote

Mobile App Development

Quote on brief

  • Android and iOS apps
  • Progressive web apps
  • Admin panel and API
  • App store publishing
Get a quote

IT Consulting

Quote on brief

  • Review of systems, licences and processes
  • Technology roadmap with priorities and budget
  • Vendor and software selection
  • Monthly virtual IT lead option
Get a quote

Cloud Solutions

Quote on brief

  • Google Workspace or Microsoft 365 setup
  • Email and file migration
  • Cloud hosting and backups
  • Staff onboarding
Get a quote

AI & Digital Skills Training

Quote on brief

  • Hands-on AI-at-work workshops
  • Website, CRM and cloud tool training
  • AI usage guidelines
  • On site, at our office or online
Get a quote

Integrations & Workflow Automation

Quote on brief

  • Connect website, CRM, accounting and email
  • Automated data transfer between systems
  • Alerts and scheduled reports
  • Documented and monitored
Get a quote

Next step

Tell us what you want to improve and how your team works today. We reply with a scoped, written proposal.

Get a quote: AI Agents & AI Assistants

Tell us what you need – we respond within one business day.

Frequently asked questions

Will the AI make decisions on its own?

Only within rules you set. Anything that commits money, prices or promises goes to a person for approval.

Does it use our data to train public models?

No. We configure providers that do not train on your business data, and we keep the knowledge base under your control.

Can it speak to customers in more than one language?

Yes, assistants can answer in the languages you approve, with your English content as the source.

Is your website helping your business grow?

Run a free Website & SEO audit or tell us about your project.